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      • Small Group Classes
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  • Home
  • About Us
  • Summer Camps
  • Music Programs
    • Small Group Classes
    • Private 1-on-1 Lessons
    • Rock Bands
    • Partner Lessons
    • Student Interest Form
  • Free Trial Lesson
  • Calendar
  • Studio Reviews
  • Contact
The Musician’s Den
Music School

"Building community through music"

"Building community through music""Building community through music"

TMD Studio Policies

STUDIO POLICIES - THE MUSICIAN’S DEN (updated April 2025)


SEMESTER TUITION (Fall/Winter - Winter/Spring):

  • Dates: Mid-August to mid-December; Mid-January to mid-May.
  • Lessons and Group Classes: Includes 16 lessons/classes per semester. The number of lessons/classes each month varies due to school holidays. Some months may have 2-3 lessons while others could have 4-5, adding up to 16 lessons/classes in total.


SUMMER TUITION (June/July):

  • Includes: 7 lessons/classes, adjusted for summer holidays.


LESSON PACK TUITION:

  • Validity: Must be used within the semester or summer session purchased.
  • Flexibility: Lessons can be rescheduled with a 24-hour notice.
  • Rescheduling: Students/parents can communicate and cancel/reschedule lessons through our Fons billing/scheduling system.


TUITION INFORMATION:

  • Payment Options: Monthly billing is the default, but full payment is also an option for all tuition types.
  • Pro-Rated for Late Starters: Tuition is pro-rated for students joining after the session or semester start date.
  • Non-Refundable: No refunds or credits are provided for tuition.


ENROLLMENT CONTINUATION:

  • Automatic Continuation: Enrollment automatically continues into the next semester or summer session, securing your current day and time slot.
  • Billing: Billing will proceed on the first of each month unless discontinuation notice is provided 30 days before.
  • Slot Availability: Breaks will result in loss of preferred class/day/time.
  • Summer Session Specifics: Not all classes offered; specifics available online and communicated via email.


HOLIDAYS:

  • Studio closes during: Fall Break (one week), Thanksgiving week (one week), Spring Break (one week), July 4th week, and 2-4 weeks between semesters/sessions.


STUDIO EVENTS:

  • 2-3 per semester/summer session, including workshops and end-of-semester concerts.


CANCELLATION AND MISSED LESSONS/CLASSES:

  • Lessons: 24-hour notice required for cancellations, with flexibility for sudden illness. Missed lessons must be communicated in advance, or they will not be eligible for a makeup. Students are responsible for scheduling makeup lessons.
  • Group Classes: No makeups for missed classes, but students may join another class if space is available.
  • Refunds: No refunds for canceled or missed lessons/classes due to illness, vacations, or other absences.
  • Substitute Instructor: May be provided if the regular instructor is unavailable.
  • Lessons Canceled by the Studio: These will always be rescheduled.
  • Discontinuing Lessons/Classes: At least 30-day notice required.


FLEX WEEK:

  • Purpose: An extra week added to the semester/summer calendar allows skipping one session without requiring makeups, accommodating unexpected changes or weather issues.


POLICY CHANGES:

  • Notification: We may update policies; please check our website regularly.


PHOTO AND VIDEO RELEASE:

  • Use of Media: We may use photos, short videos, or audio of students for promotion, identifying them only by first name. Families wishing to opt-out should notify admin@themusiciansden.net in writing.


HEALTH & SAFETY:

  • Illness Policy: Students should not attend lessons or classes if they have symptoms of illness, such as a cough or fever within the last 24 hours. Makeup lessons for illness can be rescheduled.


GENERAL LIABILITY WAIVER:

By registering for any program at The Musician’s Den, you acknowledge and agree to the following:

  • Participation Risk: Lessons, classes, or events involve some risk, including injury, stress, or property damage.
  • Release of Liability: The Musician’s Den is not responsible for any claims or damages arising from participation.
  • Medical Emergencies: You authorize staff to secure emergency medical care if your designated contact person cannot be reached. Costs will be your responsibility.
  • Policy Agreement: You agree to follow all studio policies. Non-compliance may result in dismissal without a refund.


By registering and paying for any program at The Musician’s Den, you certify that you understand and agree to these terms.



2025 SUMMER CAMP/CLASS TERMS/POLICIES:


  1. Payment & Refunds
    Tuition must be paid in full to secure your child’s spot.
    Refunds are available if cancellation is made at least 7 days before camp starts, minus a $50 non-refundable fee. After this time, tuition is non-refundable.
  2. Attendance & Behavior
    Campers are expected to participate and follow behavior guidelines. If a camper’s behavior becomes disruptive or unsafe, parents may be asked to pick them up. There are no make-up sessions for missed camp days.
  3. Drop-Off & Pick-Up
    Parents/guardians must drop off and pick up campers on time. If someone other than the listed authorized person is picking up, please notify us in advance.
  4. Health & Safety
    If your child is sick or has a fever, please keep them home. We reserve the right to send a child home if they show signs of illness. Allergies and medical conditions must be disclosed upon registration.
  5. Photo & Video Consent
    We occasionally take photos and videos for documentation and promotional purposes. Parents may opt out in the registration form.
  6. Instrument Policy (if applicable):
    If your child owns a ukulele, hand drum, or recorder, we encourage them to bring it.
    We have a limited number of extra instruments available.
  7. Studio Policies & Liability Waiver
    By enrolling in a Musician's Den Camp, families agree to abide by all studio policies, including those related to tuition, cancellations, conduct, and liability. By submitting registration, I agree to the summer camp policies and release The Musician’s Den and its staff from liability for any injuries or losses during camp. Signature and Date:



Copyright © 2025 The Musician’s Den - All Rights Reserved.

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